SIP trunking is a new-age phone technology that can benefit your business in unimaginable ways.
Why?
Because industry-leading SIP trunking services can help you make every call count, regardless of where you or your employees are in the world.
In this article, we will take a look at what SIP trunking is, how it works, and most importantly, how it can benefit your business.
What Is SIP Trunking
SIP trunking is a unique business phone technology that allows you to connect your business locations over the internet.
SIP trunking is a protocol used to make VoIP calls possible. SIP trunks are calling lines that allow multiple phones at different locations to be connected via the internet.
If your company needs more than one phone line, SIP trunks may be the right option for you.
These services provide companies with many of the same features as traditional landlines but with added flexibility.
No wires are needed between devices. Hence employees can use their computers or smartphones. Moreover, adding additional users is easy and affordable if needed, and there aren’t any long-distance charges.
How Does SIP Trunking Work
SIP trunking services allow you to connect your PBX phone system to the public switched telephone network (PSTN). The PSTN is the traditional circuit-switched network of telephone lines that connects all of the world’s telephones.
The SIP protocol allows route calls across different networks using IP addresses. This means that you can use your existing PBX phone system and trunk it directly into the PSTN through an Internet connection.
Key Features Of SIP Trunking
Here is a list of the key features of voice SIP trunking services.
Call Forwarding
You can forward calls to other phones in your organization or even outside it if you have multiple offices.
Call Waiting
If someone else is already on the line when someone else tries to reach you, they’ll be put on hold until you’re available again.
Three-way Calling
Using SIP trunking, you can speak with two people at once by calling both parties in sequence, and they can hear each other’s voices through their phones’ speakers.
What Is SIP Trunking Used For?
There are many different applications for SIP trunking. Here is a list of some of the more popular ones.
Business Continuity
The ability to maintain business operations when a disaster strikes (such as fire, flood, or power outage) makes SIP trunking an attractive option for businesses.
In addition to offering traditional phone service, businesses can use SIP trunks to connect their PBX systems with the public Internet.
This allows you to use your existing PBX system in an emergency without relying on traditional phone lines.
Call Center Services
Call center services allow companies to receive incoming calls 24 hours a day, seven days a week, and route them to agents who can answer questions or provide assistance with orders or sales.
With SIP trunking, businesses can set up call centers where customers can call in and receive assistance from agents anywhere in the world — even in the instance that they don’t have local access numbers.
VoIP Service Providers
Companies who wish to offer VoIP services over the Internet may find those SIP trunks are an ideal solution because they offer low-cost and high-quality voice calls over IP networks.
Additionally, these companies have complete control over their network and don’t need any additional infrastructure.
What Are The Benefits Of SIP Trunking?
SIP trunking allows the seamless integration and interconnection of the most common telephone systems with a cloud-based network.
The service is ideal for businesses that want to save money by using a single provider for all their business communication needs. It offers many benefits over standard VoIP.
Flexibility
SIP trunking allows you to change your service provider with minimal downtime and no reprogramming required. You can also reroute your calls through multiple locations if necessary.
Cost Efficiency
With a SIP trunk, you only pay for the services you use instead of paying for fixed monthly fees plus additional costs per call.
This makes it ideal for businesses with fluctuating demand for communication services based on seasonal factors such as weather or sales cycles.
Security And Reliability
SIP trunking provides greater security than traditional landline connections. This is because it uses encrypted transmission methods that prevent unauthorized access by third parties.
It also offers more reliability than traditional landline connections because there are fewer points of failure. If one network element fails, the rest can continue operating as normal.
Higher Bandwidth
Trunking SIP services offer higher bandwidth than a single connection because it uses multiple lines simultaneously. You also don’t need to worry about overloading any one line as long as you don’t exceed the available bandwidth on any one line.
Increased Productivity
With SIP trunking services, employees can make and receive calls worldwide. This makes it easier for businesses to connect with their employees and customers regardless of where they are located.
Conclusion
SIP trunking is a game changer in business communication.
SIP trunks are calling lines that permit multiple phones at different locations to be connected all through the use of an internet connection.
There are a number of key advantages over traditional telephone systems. Namely that it allows for seamless integration and interconnection of the most common telephone systems with a cloud-based network.
It is also a more flexible and cost-effective route. And very importantly, it is a more reliable and secure avenue to take in the telephonic realm.
Stellar Communications provides cutting-edge business telephony systems that cut costs and improve efficiency. Get connected today!
