Choosing the right business phone system for your company can be a challenging task. Your aim should be to make sure that you find the best option to fit your needs, but most importantly, you want to ensure that the system is efficient and reliable.
This article will take a deep dive into the iPECS cloud and other cloud-based phone systems in order to give you a comprehensive outlook on all the options available on the market.
What Is The Vertical iPECS Cloud Phone System?
Vertical is an industry-leading provider of modernized business communication solutions. The Vertical iPECS cloud phone system is built for small and medium-sized businesses and large enterprises. It is based on the iPECS cloud, and Vertical provides the design, installation, and support needed to improve efficiency.
This phone system enables you to use your existing internet connection to make and receive calls with your office or home phones.
Using a SIP trunking service, you can place calls from anywhere in the world over the internet without worrying about your location.
Here are some of the main features of this revolutionary phone system.
Web-based Administration
The cloud phone system has a web-based interface allowing you to access your systems from anywhere. You can administer your settings and parameters, view call logs, and more.
Mobile Application
The app is available in both iOS and Android operating systems. This allows you to access your system while on the go and manage your business as it happens. You can also use the app to check voicemail messages or dial any number with just a few taps.
Call Recording
You can record all incoming and outgoing calls using the cloud phone system’s built-in recording functionality. You can choose whether or not to record calls made through the system or only certain ones, depending on your preference.
Call Logs
The call log feature provides an overview of all recent calls made through the system, along with useful information such as timestamps and the duration of each call.
Video Calling
Using the iPECS cloud phone system, you can use your computer or mobile phone to call your colleagues and clients.
Video calling is now a standard feature in most business phones. The video quality is good enough to identify faces and follow conversations easily.
Live Monitoring
This system also includes a live monitoring feature that allows you to listen in on calls as they happen.
This can be used for training purposes or to monitor employee performance. It’s also useful if you need to know what’s happening with an important client or customer call and can’t be there in person.
Pros Of The Vertical iPECS Cloud Phone System
Here is a list of the benefits of using the iPECS cloud phone system.
Flexibility
With a vertical iPECS cloud phone system, you can customize your service package to meet all your requirements. You can add features and extra functionality at any time without paying more than you need. This allows you to stay competitive without breaking the bank.
Cost Savings
A virtual PBX like Vertical iPECS will save you money by eliminating costly hardware, installation, and maintenance costs associated with traditional systems. You’ll also save on upfront costs for equipment or software licenses.
Scalability
The cost of using a vertical iPECS cloud phone system scales with the number of users and features used by each employee. If you start with one user but require more as time passes, the cost will not increase as it would with a traditional on-premise solution.
Easy To Set Up
Setting up and configuring the vertical iPECS cloud phone system is easy, thanks to its intuitive interface and user manuals. Once it’s set up, anyone in your organization can use it without training or additional support.
No Hardware Costs
You don’t have to invest in expensive hardware or software, which makes it easier for you to get started.
You simply pay a monthly subscription fee and get access to all the features of a traditional phone system without needing additional purchases.
Cons Of The Vertical iPECS Cloud Phone Systems
If there is an Internet outage, you may not be able to use your system until it’s resolved. This can be an issue if you rely on your phone system for important real-time communications or if you need to use VoIP or video conferencing.
Differences and Benefits Over Other Cloud Phone Systems
There are many advantages to using Vertical iPECS for your company phone system over other cloud phone systems. Here are the top differences and benefits.
No Upfront Costs
The first is that there is no huge upfront investment required. Many companies are hesitant to invest in a new phone system because of its costs.
However, with Vertical iPECS, you do not need to purchase new equipment. Legacy on-premise users can simply buy the needed features and services and hit the ground running.
Easy Admin Access
Vertical iPECS offers better admin access than other cloud phone systems. This is because it is web-based and accessible from any computer or mobile device with an internet connection.
This allows for more efficient management and monitoring of your business calls (from anywhere).
Maintenance is easy. With most cloud phone systems, you need an IT expert to help set up and maintain them. With Vertical iPECS, this is unnecessary.
Everything can be done from one location using an easy-to-use interface requiring little training or technology experience.
Improved Call Quality
One of the most important aspects of any cloud phone system is its ability to handle high volumes of calls. Many systems falter under these conditions due to poor design or limitations in terms of their functionality.
With Vertical iPECS on the other hand, users experience fewer dropped calls and clearer audio quality than ever.
More Features
Vertical iPECS has more features than most other cloud-based phone systems on the market. It includes all of the standard features like voicemail, faxing, texting, and internet calling, as well as a few extras like video conferencing.
You will also have access to call recording and forwarding. This makes it easy and convenient for users to navigate the intelligence voice response IVR menus or find an extension number when necessary.
Easily Connects Multi-location Offices
Another advantage of the Vertical iPECS is its ability to connect multiple offices in one network. This means that each office can communicate seamlessly via IP phones or computers – even if they were spread out across the country.
You can add more phones to any site and easily move calls around to the available extensions, even if they’re in different locations.
This makes it easy for workers at one site to reach each other and collaborate as needed.
Enterprise-Grade Features
Vertical iPECS phone systems have been specifically designed for enterprise-grade business use.
It’s not just another hosted phone system, iPECS is designed to meet the needs of companies that have larger needs.
It can support up to 650,000 sites and 960,000 users. You can expect enterprise telephony features, including audio conference bridges, presence management, camp-on extension, and instant messaging.
Security is guaranteed by AES encryption and subscriber authentication, while admins can assign user rights.
Conclusion
The Vertical iPECS phone systems are built for small and medium-sized businesses and large enterprises. With the use of these systems, you are able to employ your existing internet connection to make and receive calls with your office or home phones from anywhere.
Stellar Communications is one of the largest Phoenix-based phone companies, providing complete telephone system solutions for businesses.
We can help you create better communication with customized voice, data, and cloud-based services that meet all your needs. Contact us for a quote today.
