It is 10 times less expensive to sell additional products
and services to your existing clientele than it is to attract
While 94% of all advertising budgets are spent
to induce calls, only 6% is spent to handle the call that
16-20% of callers have made purchases based
on information they heard while on-hold.
The average executive
spends an average of 15 minutes per day or 60 hours per
year on hold.
67 of every 100 business callers are placed
Callers who hear silence on hold estimate their
on-hold time to be 3 times longer than it actually is.
Enhance your image
On-Hold Marketing allows you to create any image that you want
for your business. With professional voice personalities, thousands
of background music titles, and expert script writing we will
customize a marketing program designed for your business. We
will say what you want, when you want and we're always in a
Callers with silence on-hold will abandon their calls in
less than one minute. Ninety percent hang up within 40 seconds.
Callers with music on-hold will stay on the line 30 seconds
longer than with silence
Callers with information on-hold will stay on the line for
up to 3 minutes longer
Do any of these statements sound familiar?
"A lot of our customers simply
don't know everything we do. It's costing us business"
"We're better than
our competition. We need to tell people how and why"
web site is of no value if people don't know the address"
customers are our most important asset. We should thank
them for their business every time we have the opportunity"
informed customers are better customers. The more they
know about our business and our industry the better"
spend a lot of time creating special promotions and sales.
We need to make sure our customers know about them"
If they do an on-hold marketing program may be for you!
The registered trademarks
of On-Hold Marketing and Communications, Inc. are used for
the purpose of identification only. All trademarks, logos,
photos, video and content are used with permission from On-Hold
Marketing and Communications, Inc. and On-Hold Marketing and
Communications of Arizona. Stellar Communications, LLC
is not affiliated with or endorsed by On-Hold Marketing and
Communications, Inc. or On-Hold Marketing and Communications
the Experts (our customers!) are Saying About Stellar Communications
"Working with Stellar Communications was wonderful. From
my initial contact with Chrystal everything was done promptly
and to my convenience. I can't believe how fast and accomodating
you are! As for Doug, he is just amazing - so knowledgable
and friendly, an expert in his field. What a pleasure to
have worked with Stellar."
Kollman & Associates, Ltd.